Privacy Policy

This legal text gives you details of how we collect and process your personal data through the use of our website http://www.menyber.com, including any information you may provide us through the site when you contract a service or provide your data through the form enabled for that purpose.

By providing us with your data, we inform you that our services are not possible for those people who are prevented by law from giving consent, so when you send us the forms you guarantee that you have sufficient capacity to give consent.

Below we inform you about the data protection policy of: Menyber Global Services, SL

1. Data controller.

Contact details of the person responsible:

Menyber Global Services, SL, with CIF: B92854942 and address at: Calle Bellavista nº 4, Local 1, 29780 Nerja, Málaga and telephone: 952000259. Email: info@menyber.com

HMA-01364

Menyber Global Services, SL, is responsible for your data. (Hereinafter we or our).

2. What data do we collect?

The General Data Protection Regulation defines the personal data as any information about an identified or identifiable natural person, i.e. any information capable of identifying a person. This would not include anonymous or percentage-based data.

The personal data that may be collected directly from the interested party will be treated confidentially and will be incorporated into the corresponding treatment activities, ownership of Menyber Global Services, SL.

On our Website we may process certain types of personal data, which may include:

• Identity data: name, surname, NIF.
• Personal characteristics data: date of birth, sex
• Contact information: email, telephone number and address.

We do not collect any data relating to special categories of personal data (those that reveal your racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership and information about your health, genetic or biometric data).

If we are required to collect personal data by law, or under the terms of our contract with you, and you refuse to provide that data, we may not be able to perform the contract or provide the service and you must notify us in advance. 

3. How do we collect your personal data?

The means we use to collect personal data are:

• Through the form on our website, through our contact email, by phone or post, when:

• Request information about our services
  • Make a reservation

To ensure the quality of our portal, we have to reserve the right to reject any registration request or suspend or cancel a previously accepted registration if we believe that it does not comply with these requirements or any other law or regulation. If this occurs, we will try to explain the reasons for our decision, but we cannot undertake to do so in all cases.

• Through technology or automated interactions: On our site we may automatically collect technical data about your equipment, browsing actions and usage patterns. This data is collected through cookies or similar technologies. If you would like more information, you can consult our cookie policy here (link)
• Through third parties:
  • Google: analytical data or search data. Outside the European Union.

4. Purpose and legitimacy for the use of your data.

The most common uses of your personal data are:

• For the formalization of a contract between  Menyber Global Services, SL and you.
• When you give your consent to the processing of your data.
• When we need them to comply with a legal or regulatory obligation.
• When necessary for our legitimate interest or that of a third party.

The User may revoke the consent given at any time by sending an email to info@menyber.com or by consulting the section on exercising rights below.

Below we have attached a table in which you can consult the ways in which we are going to use your personal data and the legitimacy for its use, in addition to knowing what type of personal data we are going to process. We may process some personal data for some additional legal reason, so if you need details about it you can send an email to info@menyber.com

Form	Purpose	Data type	Legitimacy for its treatment
Reservations	The purpose is to manage reservations	NameSurnameEmailPhoneID/NIE/PassportAddressSexDate of birth	Consent of the interested party (Art. 6.1.a GDPR) Processing is necessary for compliance with a legal obligation to which the data controller is subject (Art. 6.1.c GDPR) Processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract (Art. 6.1b GDPR) Processing is necessary for the purposes of the legitimate interests pursued by the data controller (Art. 6.1f GDPR)

Purpose: We will only use your data for the purposes for which we collected it, unless we reasonably consider that we must use it for another reason, notifying you in advance so that you are aware of the legal reason for processing it and as long as the purpose is compatible with the original purpose.

5. How long will we keep your data?

They will be kept for the time necessary to fulfill the purpose for which they were collected and to determine the possible responsibilities that may arise from said purpose and the processing of the data. The provisions of the different regulations regarding the conservation period will apply, insofar as they are applicable to this treatment.

6. Minors.

Menyber Global Services, SL does not authorize minors under 14 years of age to provide their personal data through the means enabled on this website (completion of web forms for requesting services, contact or by sending emails). Therefore, persons who provide personal data using these means formally declare that they are over 14 years of age and are Menyber Global Services, SL exempt from any liability for failure to comply with this requirement.

  
If your child under the age limit has provided personal information to Menyber Global Services, SL, please contact us to request the exercise of your applicable rights.

In those cases where the services offered by Menyber Global Services, SL are intended for minors under 14 years of age, the means will be enabled to obtain the authorization of the parents or legal guardians of the minor.

7. Exercise of Data Protection Rights:

How to exercise these rights? Users may send a communication to the registered office of Menyber Global Services, SL or email address info@menyber.com, including in both cases a photocopy of your ID or other similar identification document, to request the exercise of the following rights:

• Access to your personal data: you may ask Menyber Global Services, SL if you are using your personal data.
• To request your rectification, if they were not correct, or to exercise the right to be forgotten with respect to them.
• To request the limitation of treatment, in this case, they will only be kept by  Menyber Global Services, SL for the exercise or defense of claims A object to your treatment: Menyber Global Services, SL will allow the data to be processed in the manner you indicate to us, unless for legitimate reasons or for the exercise or defence of possible claims, they must continue to be processed.
• To the portability of the data: in case you want your data to be processed by another firm, Menyber Global Services, SL, will facilitate the portability of your data to the new controller.
• You may use the forms made available to you by the Spanish Data Protection Agency to exercise your previous rights: Here 
• Complain to the AEPD: if you consider that there is a problem with the way in which   Menyber Global Services, SL is processing your data, you may direct your claims to the corresponding supervisory authority, which in Spain is the competent authority for this purpose: Spanish Data Protection Agency.
• We will ask you for specific information to help us confirm your identity and ensure your right to access your personal data (or to exercise any of the other rights set out above). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it.
• We will process all requests within the statutory time limit of one month. However, it may take longer than one month if your request is particularly complex. In this case, we will notify you and keep you updated.
• 8. Data communication: provision of services.
• In the course of our work, we may need the help of third parties, who will only process the data to provide the contracted service, and with whom we have the corresponding measures in place to guarantee your rights:
• Service providers that provide information technology and systems administration services.
• Professional advisors including lawyers, auditors and insurers who provide banking, legal, insurance and accounting consulting services
• All data processors to whom we transfer your data will respect the security of your personal data and will treat it in accordance with the GDPR.
• We only allow these managers to process your data for specific purposes and in accordance with our instructions. However, you can request a list of these companies that provide us with services, in compliance with transparency, by emailing us at: info@menyber.com

9. Data Security.

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, contractors and other third parties who have a business need to know such data. They will only process your personal data in accordance with our instructions and they are subject to a duty of confidentiality.

We have implemented procedures to deal with any suspected personal data breach and will notify you and the Supervisory Authority should a security breach occur, as regulated in the GDPR in its articles 33 and 34.